FAQs

How to place the order?

Customers can place the order online or send emails to support@primexin.com to get quotations. Our customer service team is happy to help.

If you can't find the items you need, please contact support@primexin.com for more information.

 

Which payment methods do you accept?

We accept credit or debit card payments.

We also accept bank transfer. Please contact support@primexin.com for the payment information.

 

Delivery

All items are ordered from the manufacturers and may take up four weeks to be shipped. 

Once the order is shipped, the customer will receive a confirmation email with the tracking information of the shipment.

The estimated delivery time is two or three working days.

For more information, please use the contact form or send emails to support@primexin.com

 

Refund & Return

Please see the following link for refund & return information

Refund Policy